In its research activities, the Fondazione Zancan has developed a multi-site research programme that involves Italian and foreigner partners in the search related to the evaluation of effectiveness of care pathways. The programme, called PERSONA (Personalised Environment for Research on Services, Outcomes and Need Assessment), in the following pages PersonaLAB, is a multi-site project, that aims to involve professionals and organisations that work in the field of human services: health departments, social serviice department, other institutions, third sector subjects.

Such a programme is able to organise a systematic analisys and evaluation of care processes and their costs, considering different needs and different forms of care (health, social, integrated care), assessing their effectiveness.

PersonaLAB uses an IT platform and a software that facilitate the data gathering and the joint work - in real time - of all partners involved in the programme.